For each product or service which list by the business owner there is an option that retailer cost and wholesale cost. Since we recommend you clarify to the seller that what option you are inquiring for, tend there will deliver you a right selling.
If you have not received your order, please contact seller immediately after product receiving schedule date.
You can cancel items or orders that haven't entered the shipping process yet. But please carefully read term and policies which provided by the business owner before you process buying. Read THINGS TO NOTED
When you received a product that not like what you have seen an order then please contact the seller immediately as ask them for product return and provide the reason why you need to return. Noted, the product return fee sellers may not responsible for that.